ABOUT C-SPAN
What are C-SPAN Networks?
The C-SPAN Networks include C-SPAN, C-SPAN2 and C-SPAN3. C-SPAN is dedicated to airing coverage of the House of Representatives and public affairs programming. C-SPAN2 is dedicated to airing coverage of the Senate and 48 hours of book programming on the weekends. C-SPAN3 provides another 24 hour outlet with events airing 9am-l0pm ET, public affairs programming during the day, and history/archival programming in the evenings.
LEARN MORE ABOUT THE C-SPAN NETWORKS

Where Can I Learn About Carriage Issues & C-SPAN?
The Must Carry section of C-SPAN.org provides information on carriage policy, cable's role in providing C-SPAN to your area, and Citizens for C-SPAN, an independent group concerned about access to the C-SPAN Networks
MUSTCARRY INFORMATION

What is the C-SPAN Community? How Can I Participate?
C-SPAN's Community is a dynamic online forum for members to share ideas and opinions, collaborate on solutions, and discuss policy. To participate, first you need to register. Once you have registered, you can choose from a selection of discussion forums and online town hall meetings by using the "Log In" box on the site.
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What is C-SPAN Radio?
WCSP-FM offers daily programs similar in style to those found on the C-SPAN television networks, including Congressional hearings, speeches, debates, and forum discussions. Unlike its TV counterparts, WCSP-FM will not operate under the commitment to gavel-to-gavel coverage of the U.S. House of Representatives or Senate, allowing for more live event coverage. C-SPAN Radio is available in the DC area and some parts outside of the District. You can also listen to C-SPAN radio online.
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SCHEDULING/VIDEOTAPE INFORMATION
What is the Best Way to Find Out About C-SPAN Programming?
Viewers can check the C-SPAN Schedule online for C-SPAN, C-SPAN2 and C-SPAN3 via links located at the top left side of the screen. Viewers can also subscribe to C-SPAN Alert - a free daily e-mail service which provides C-SPAN programming information. You can print it out from your computer as an e-mail document.
PROGRAM SCHEDULE
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How Can I Purchase Videotape of a Program I Saw on C-SPAN?
You can purchase videotapes by contacting the C-SPAN Archives at 1-877-ON-CSPAN or order online.
SHOP C-SPAN ONLINE

I Missed a Program on C-SPAN. When Will It Re-air?
To find out about air times and re-airs of C-SPAN programming, please contact Viewer Services at (765) 464-3080 or send an e-mail to info@c-spanarchives.org. You can also subscribe to C-SPAN Alert, a free e-mail service which provides a daily C-SPAN schedule.
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Can I Obtain a Transcript of a Program Which Aired on C-SPAN?
C-SPAN does not offer transcripts. You may want to contact the organization sponsoring the event you saw on C-SPAN. You can also purchase videotapes of programming by contacting the C-SPAN Archives at 1-877-ON-CSPAN.
SHOP C-SPAN ONLINE

VIEWING VIDEO ONLINE
How Can I View Programming Online?
Viewers can view live streamed video using the RealPLayer or Windows MediaPlayer. Currently, archived programming is only available using the RealPlayer. All of the archived videos are set for 56K modems and T1 lines. The player will automatically stream at the rate closest to user's modem speed, and can adjust for available bandwidth. The 56K speed will actually stream at 34kbps, or 25.5kbps, or 20.4kbps, depending on available bandwidth.
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DOWNLOAD WINDOWS

How Can I view Booknotes Programs Online?
You can view interviews on the BOOKNOTES website. To view video from the site, you will need to download a free Real Video Player to your computer. You can find a selection of first chapters on the Booknotes web site submitted by the publisher. Not all chapters are submitted.
BOOKNOTES WEBSITE

Each Time I Attempt to View a Videoclip, I Get a Message That the Player Could Not Connect. What Should I Do?
First, make sure your connection settings are correct on the preferences menu and try to view the clip again. If it is still giving problems then try to re-install the newest version of the RealPlayer.

Do You Keep Permanent video Archives of Special Programming such as Watergate and the Clinton Impeachment?
C-SPAN can't commit to permanently archiving all video aired on the network via the website because of the substantial costs involved in digital video storage. Most programming which is available online is archived for two weeks. There are occassions where programming is archived on a longer basis. Due to space limitations online, most events are available on C-SPAN.org for a few weeks.

I Am Getting a "Net Congestion Message" When I Try To View Video Online. What Should I Do?
This is caused by heavy traffic coming to the RealServer at the same time you call up the file. Check the connection speed in the preferences menu and make sure it is the correct set-up for your modem. All of the files are encoded at both 100kbps and 20kbps for those users with smaller bandwidth capabilities. If you continue to receive Net Congestion message, install the latest version of the player.

Can I Download a Video File to my Computer to Watch at my Convenience?
C-SPAN's video files are not available for downloading - only streaming video is available which can be viewed using the RealPlayer.

I Missed the Beginning of a Program. Can I watch it Online?
C-SPAN provides a limited archive of programming on the web site including live coverage of events and the Networks' signature programming such as Booknotes, Washington Journal and Road to the White House. Viewers can use the search feature on the site to identify which programs have been archived in order to see a complete program.

I Cannot Access the Archived Campaign Video Clips. Are They Still Available?
We are currently transferring our Campaign 2000 related videos, which include the Archived Presidential Debates, to a permanent storage server. The files are temporarily unavailable during the process. They will be available again as soon as possible. Viewers can access current campaign programming online/
CAMPAIGN PAGE

USING C-SPAN.ORG
Where Can I Obtain Up-To-Date Information on Congress?
C-SPAN provides an entire resource section on Congress including a Congressional Directory, Congressional Glossary and Capitol Questions. The information on C-SPAN's Congress section is maintained by a private company, Capitol Advantage. There system is updated and checked for accuracy on a regular basis. If you find an inaccuracy, please notify us immediately at online@c-span.org.
ACCESS CONGRESS RESOURCES

How Can I view Documents Viewed From Your Website?
You can read the documents which are .pdf files using an Acrobat Reader. You can download this free software from the ADOBE website.
VISIT ADOBE WEBSITE

How can one suggest a website link to add to c-span's website.?
C-SPAN's policy is to list links to organizations whose events have been covered by C-SPAN. If your organization was featured on C-SPAN, send a link request to online@c-span.org.

Can I Link to C-SPAN From My Website?
C-SPAN invites other organizations and individuals to link their web site to the C-SPAN home page at www.c-span.org. C-SPAN reserves the right to review and approve any deep linking to C-SPAN web pages other than the www.c-span.org home page. If your link is to any C-SPAN web page other than the home page, please forward the URL of the web page you intend to link to for review and approval. C-SPAN prohibits direct linking to any audio or video available on C-SPAN’s web sites.

Where Can I find Transcripts of Congressional Hearings on C-SPAN? How Can I Access Information on Bills?
Viewer can find a list of Committees and links on C-SPAN.ORG. Almost all Senate and House Committees post transcripts of their hearings on their own sites. To search for any vote from the past few years, please use our Congressional Information Center. You can find the link under the Related Resources list on the left-hand side of the page. Under the Votes Library heading, there are links to quick searches of Roll Call Votes by Month, by Subject, and by Member Name. A search by month is easier to use, since it will call up every roll call vote for a particular month. Make certain that you select the Year and Congress: 2001, 107th, 1st radio button.
C-SPAN.ORG CONGRESS RESOURCES

What Is Capitolhearings.org?
On Monday, January 29, 2001, C-SPAN launched a new website, CapitolHearings.org. The site provides Live streaming audio of Senate Committee hearings, while they are in progress. Twenty-six Senate Office Building (Dirksen, Hart, and Russell) Hearing rooms are now wired for audio broadcasts of hearings. Future plans include wiring House Office Building Hearing rooms for audio and wiring all hearing rooms for video.
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