Aviation Delays and Consumer Issues

A hearing was held on aviation delays and consumer issues. Department of Transportation Inspector General Scovel reported his findings… read more

A hearing was held on aviation delays and consumer issues. Department of Transportation Inspector General Scovel reported his findings on the massive airline delays in the summer of 2007 and the progress that’s been made to minimize onboard delays and improve customer service. Mr. Scovel found that multiple factors contributed to the gridlock and delays of last summer, including late arriving aircraft and weather. He recorded that airlines and the FAA set specific targets to reduce delayed or canceled flights, he also said that there was need for additional airspace and better analysis of the data the DOT already has. Other topics included soaring fuel prices, the poor customer service, and the need for new technology. close

*The transcript for this program was compiled from uncorrected Closed Captioning.

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Aviation Delays and Consumer Issues

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Program ID:
204811-1
Category:
House Committee
Format:
House Committee
Location:
Washington, District of Columbia, United States
First Aired:
Apr 10, 2008
Last Aired:
Apr 12, 2008

Airing Details

  • Apr 10, 2008 | 5:16am EDT | C-SPAN 2
  • Apr 10, 2008 | 10:59pm EDT | C-SPAN 2
  • Apr 11, 2008 | 4:31pm EDT | C-SPAN 2
  • Apr 12, 2008 | 3:57pm EDT | C-SPAN 1
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