New Wireless Consumer Guidelines
Julius Genachowski unveiled a new set of guidelines aiming to stop bill shock, a practice where wireless customers unknowingly exceed their… read more
Julius Genachowski unveiled a new set of guidelines aiming to stop bill shock, a practice where wireless customers unknowingly exceed their plan limits and incur charges. The guidelines, which begin in April 2013, will mandate that wireless users be alerted by text or voice when they are about to incur fees due to roaming or exceeding limits on voice, text, or data. close
*The transcript for this program was compiled from uncorrected Closed Captioning.
People in this video
- Desai, Parul Attorney Consumers Union->Communications Policy
- Genachowski, Julius Chair Federal Communications Commission
- Largent, Steve President and CEO Cellular Telecommunications and Internet Assn.
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