Cell Phones and Consumer Protection

Witnesses testified about the practice of “cramming” wireless phone bills, in which consumers are charged for unauthorized… read more

Witnesses testified about the practice of “cramming” wireless phone bills, in which consumers are charged for unauthorized third-party services. Terrell McSweeny, commissioner at the Federal Trade Commission, said that third-pary charges were a growing problem and the majority of victims were not aware of it as the charges appear to be normal charges. Vermont Attorney General William Sorrell called on federal regulators to address the issue as self-regulation wasn’t working. close

*The transcript for this program was compiled from uncorrected Closed Captioning.

People in this video

  • Travis LeBlanc Acting Chief Federal Communications Commission->Enforcement Bureau
  • Michael F. Altschul Senior Vice Principal and General Counsel Cellular Telecommunications and Internet Assn.
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Cell Phones and Consumer Protection

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Program ID:
320770-1
Category:
Senate Committee
Format:
Senate Committee
Location:
Washington, District of Columbia, United States
First Aired:
Jul 30, 2014
Last Aired:
Aug 15, 2014

Airing Details

  • Jul 30, 2014 | 2:49pm EDT | C-SPAN.org
  • Aug 11, 2014 | 11:30am EDT | C-SPAN RADIO
  • Aug 12, 2014 | 12:30am EDT | C-SPAN RADIO
  • Aug 15, 2014 | 7:00am EDT | C-SPAN 2
  • Aug 15, 2014 | 2:37pm EDT | C-SPAN 2
  • Aug 15, 2014 | 5:19pm EDT | C-SPAN 2
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Cell Phones and Consumer Protection

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