Cell Phones and Consumer Protection
2014-08-15T07:00:12-04:00https://ximage.c-spanvideo.org/eyJidWNrZXQiOiJwaWN0dXJlcy5jLXNwYW52aWRlby5vcmciLCJrZXkiOiJGaWxlc1wvYmMwXC8yMDE0MDczMDE0NTAyMTAxMF9oZC5qcGciLCJlZGl0cyI6eyJyZXNpemUiOnsiZml0IjoiY292ZXIiLCJoZWlnaHQiOjUwNn19fQ==Witnesses testified about the practice of “cramming” wireless phone bills, in which consumers are charged for unauthorized third-party services. Terrell McSweeny, commissioner at the Federal Trade Commission, said that third-pary charges were a growing problem and the majority of victims were not aware of it as the charges appear to be normal charges. Vermont Attorney General William Sorrell called on federal regulators to address the issue as self-regulation wasn’t working.
Witnesses testified about the practice of “cramming” wireless phone bills, in which consumers are charged for unauthorized third-party servi… read more
Witnesses testified about the practice of “cramming” wireless phone bills, in which consumers are charged for unauthorized third-party services. Terrell McSweeny, commissioner at the Federal Trade Commission, said that third-pary charges were a growing problem and the majority of victims were not aware of it as the charges appear to be normal charges. Vermont Attorney General William Sorrell called on federal regulators to address the issue as self-regulation wasn’t working. close
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Michael F. Altschul Senior Vice Principal and General Counsel Cellular Telecommunications and Internet Assn. -
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