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Carol Hallett

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  • Implementation of Aviation Security Act
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    Implementation of Aviation Security Act

    The witnesses testified about the implementation of the Aviation Security Act, particularly the baggage inspection provision that goes into effect on January 18.

    132 views
  • Emergency Safety and Security Summit
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    Emergency, Safety and Security Summit

    Participants talked about maintaining domestic safety and security in the wake of terrorist attacks on the U.S. Among the topics they addressed were airline and airport security and…

    30 views
  • Airlines History
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    Airlines History

    Participants will discuss the history of the airlines and the role of the National Transportation Safety Board.

    46 views
  • Airline Customer Service Improvements
    Last Aired

    Airline Customer Service Improvements

    Representatives and industry officials spoke to reporters about initiatives to improve customer service on airlines. Following their remarks they answered questions from the reporters.

    56 views
  • Customer Service in the Airline Industry
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    Customer Service in the Airline Industry

    Airline industry officials briefed reporters on efforts to improve customer service and examples of newly implemented programs and procedures put in place by individual airlines. They also…

    321 views
  • Media Coverage of Aviation Accidents
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    Media Coverage of Aviation Accidents

    Mr. Glassner spoke about airline safety and about how media coverage of airline accidents generated exaggerated fears of flying. Among the topics he addressed were how recent accidents had…

    19 views
  • Aviation Industry Issues
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    Aviation Industry Issues

    Mr. Baker spoke about daily operations of the airline industry, public interest in aviation, and future development in the industry. He also commented on how the media viewed and treated…

    33 views
  • Media Coverage of Aviation Accidents
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    Media Coverage of Aviation Accidents

    A panel of journalists talked about the role of the 24-hour news cycle in changing media coverage of accidents.

    58 views
  • Year 2000 Aviation Update
    Last Aired

    Year 2000 Aviation Update

    From the Herndon Air Traffic Control Center, Mr. Belger and Ms. Hallett talked with reporters about airline safety and the fact that no year 2000 computer problems have been reported. After…

    14 views
  • Airlines and the Year 2000 Computer Problem
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    Airlines and the Year 2000 Computer Problem

    Participants talked to reporters about the readiness of the airline industry to deal with the year 2000 computer problem. They stressed that the industry has made every effort to deal with…

    10 views
  • Airline Passenger Legislation
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    Airline Passenger Legislation

    The Passenger Bill of Rights and the Passenger Fair Treatment Act are the bills being considered in this hearing. In the first panel, two passengers talked about the poor treatment they received…

    70 views
  • Aviation Safety Initiative
    Last Aired

    Aviation Safety Initiative

    Secretary Slater and Administrator Garvey talked about a new aviation safety initiative for commercial airlines. Ms. Hallett also gave background on the new initiative and what it means for…

    15 views
  • Aviation Security and Safety Open Hearing
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    Aviation Security and Safety Open Hearing

    The first meeting of the Aviation Safety and Security Commission, an 18-member, presidentially-appointed board which was formed after the ValuJet and TWA crashes, was held. The commission,…

    66 views
  • Proposed Repeal of Gasoline Tax
    Last Aired

    Proposed Repeal of Gasoline Tax

    The committee heard testimony on proposed legislation to repeal the 1993 gasoline tax.

    39 views