Videos

Nina Olson talked about her proposed “apology payments” of up to $1,000 to taxpayers whose cases are mishandled, and a Taxpayer Bill of Rights. Other topics included her National Taxpayer…

A hearing was held on the consequences for victims of tax-related identity theft, how the Internal Revenue Service (IRS) processes attempt to manage the issue, and what immediate steps the…

Officials testified about an investigation into the use of private debt collection agencies by the Internal Revenue Service, taxpayer complaints about the practice, and public policy…

Ms. Olson talked about her 2005 annual report to Congress that required her to define at least 20 of the most serious problems encountered by taxpayers. She discussed the “freezing” of…

Ms. Olson talked about her report on the U.S. tax code, congressional proposals to change the code, and taxpayers' views of the system. In her annual report to Congress Ms. Olson asserted…

Witnesses testified about the annual report of the Internal Revenue Service’s National Taxpayer Advocate and the IRS Oversight Board.