Videos

Senator Mark Pryor chaired a hearing on the impact of spyware on computer performance and privacy, the security risks of this software, and the policy implications of spyware regulation on c…

A panel moderated by Ms. Wartell discussed the upcoming Federal Trade Commission (FTC) hearings on consumer protection, the Internet, and globalization. The panelists discussed what issues w…

A conference on consumer fraud in the travel industry focused on issues such as online travel booking, consumer rights, emerging areas and methods of fraud, and protections enacted by states…

Guests talked about the recent decision by a federal court to block the implementation of the federal “Do Not Call” list, as well action by Congress to permit the regulation to take effect. …

Ms. Harrington discussed Congress' and the Federal Trade Commission’s interest in regulating unsolicited commercial electronic mail. Several senators have introduced legislation that would s…

At a Federal Trade Commission forum panelists talked about the proliferation of unsolicited commercial e-mail known as “spam” and about potential legislation and methods to prevent the pract…

Participants talked about the problem of unsolicited commercial e-mail known as “Spam.” Among the topics they addressed were potential legislation to regulate unsolicited e-mail, identifyin…

Guests talked about telemarketing practices and proposed rules for a national “no call” list to protect consumers from unwanted solicitation. They also responded to viewer comments and quest…

Ms. Harrington talked about the Federal Trade Commission’s program that tracks the amount of deceptive Internet mail, otherwise known as “spam.” She also responded to audience telephone call…

Members of the Health Subcommittee met with witnesses who testified about abuses and fraudulent practices in the funeral industry.

Eileen Harrington, the Associate Director for Marketing Practices for the Federal Trade Commission, discussed federal government regulation of funeral industry practices. She testified at a …

House Transportation Subcommittee held a hearing on Residential Moving Industry. The House transportation Subcommittee heard testimony from guest of the moving industries.

Witnesses testified before a House Commerce Subcommittee about two proposed legislative measures that would make it unlawful for any person soliciting by telephone to interfere with or circu…

In the second day of hearings about unscrupulous practices by funeral homes, industry and government officials testified about consumer satisfaction with the industry. Among the topics they …

Subcommittee members heard testimony from representatives of telephone companies and billing companies regarding telephone billing fraud.

The Federal Trade Commission held a news conference to discuss consumer telephone bills and unexplained or exorbitant charges. Teresa Schwartz announced law enforcement actions against “cram…

The Federal Trade Commission talked to reporters about new regulations to combat telemarketing fraud. They would help prevent fraud by several actions, including making it easier to prosecut…