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  • emPHH Corporation v Consumer Financial Protection Bureauem
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    PHH Corporation v. Consumer Financial Protection Bureau

    The D.C. Circuit Court of Appeals heard oral argument in PHH Corporation v. Consumer Financial Protection Bureau, a case that could determine the future of the consumer protection agency created by the Dodd-Frank…

    67 views
  • House Hearing Focuses on ID Protection Efforts
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    Identity Protection and Social Security Numbers

    Witnesses testified at a joint hearing on preventing identity theft by reducing the federal government’s use of Social Security numbers.

    423 views
  • Communicators with Terrell McSweeny
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    Communicators with Terrell McSweeny

    Federal Trade Commissioner Terrell McSweeny (D) talked about the recent ransomware attack on institutions in some 150 countries. She also spoke about the FTC’s role in protecting consumer…

    457 views
  • United President Promises Airline Will Work to Earn Public Trust
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    Airline Travel

    United Airlines President Scott Kirby and trade organization leaders testified before a Senate Commerce, Science and Transportation subcommittee on the state of airline travel and ways to improve…

    946 views
  • United Airlines CEO Apologizes for Breach of Trust
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    Airline Customer Service

    Airline industry executives, including United Airlines CEO Oscar Munoz, testified at a hearing on customer service concerns following recent incidents on domestic flights. Members asked…

    3,894 views
  • Washington Journal Viewer Calls
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    Open Phones, Part 3

    Telephone lines were open for viewer calls and social media comments on news of the the question, “Is more federal oversight of the airline industry needed?” In response to a recent United…

    352 views
  • Communicators Roundtable on Net Neutrality
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    Communicators Roundtable on Net Neutrality

    Chris Lewis and Jeffrey Eisenach talked about Federal Communications Commission Chair Ajit Pai’s plan to revoke Obama administration “net neutrality” rules that requires internet providers…

    347 views
  • Consumer Watchdog Director Comes Under Fire at Oversight Hearing
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    Consumer Financial Protection Bureau Semiannual Report

    Richard Cordray testified at a hearing on his Consumer Financial Protection Bureau’s (CFPB) most recent semi-annual reports detailing the agency’s activities. Members questioned Mr. Cordray…

    1,955 views
  • Washington Journal John Breyault Discusses Consumer Fraud
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    Federal Response to Financial Fraud

    John Breyault talked about financial fraud and the National Consumers League’s push for the 115th Congress to do more to protect consumers.

    377 views
  • Washington Journal Laura Keller Discusses Investigation into Unauthorized Wells Fargo Accounts
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    Wells Fargo Investigation

    Laura Keller talked about the findings of a six-month internal investigation of Wells Fargo accounts created without authorization from bank customers. She spoke via video link from New…

    687 views
  • Washington Journal Bart Jansen Discusses Airline Passenger Rights
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    Airline Passenger Rights

    Bart Jansen talked about airline passengers' rights and the federal government’s role when it comes to how passengers are treated.

    477 views
  • Washington Journal News Headlines and Viewer Calls
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    Open Phones, Part 1

    Telephone lines were open for viewer calls and social media comments on the question, “Should Congress do more to protect airline passengers' rights?” The question refers to video made by a United Airlines…

    735 views
  • Communicators with Representative Mike Doyle
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    Communicators with Representative Mike Doyle

    Representative Mike Doyle (D-PA) talked about telecommunications issues, including the recent repeal of Obama administration internet privacy rules, the outlook for net neutrality,…

    347 views
  • Communicators with Jonathan Spalter
    Last Aired

    Communicators with Jonathan Spalter

    Jonathan Spalter talked about the internet and telecom industries and legislation passed by Congress that repeals Federal Communications Commission (FCC) consumer privacy rules for internet…

    394 views
  • Open Phones on Internet Privacy
    Last Aired

    Open Phones on Internet Privacy

    Telephone lines were open for viewer calls and social media comments on a question about new internet privacy rules. Congress recently passed legislation that repeals Federal Communications…

    26 views
  • Washington Journal News Headlines and Viewer Calls
    Last Aired

    Open Phones

    Telephone lines were open for viewer calls and social media comments on the question, “Are you concerned about new internet privacy rules?” The question refers to legislation passed by…

    483 views
  • Washington Journal Ali Breland Discusses Changes to Internet Privacy Rules
    Last Aired

    Ali Breland on Changes to Internet Privacy Rules

    Ali Breland talked about the previous-day House vote on a resolution to repeal Federal Communications Commission (FCC) consumer privacy rules for internet service providers that were put in…

    972 views
  • Hearing Focuses on Financial Fraud Targeting Senior Citizens
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    Senior Citizens and Financial Fraud

    Witnesses that included a victim of an IRS impersonation scam and federal officials testified at a hearing on financial fraud targeting senior citizens. Some of the schemes involved purported sweepstakes winnings,…

    548 views
  • Communicators with Gary Shapiro
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    Communicators with Gary Shapiro

    Gary Shapiro, president and chief executive officer of the Consumer Technology Association (CTA), talked about the major technology issues facing Congress and the Trump administration. He spoke about…

    232 views
  • Cable Executives Testify on Customer Service and Billing Practices
    Last Aired

    Cable and Satellite Television Customer Service

    Cable and satellite television executives testified about their industry’s customer service and billing practices. Senators presented stories from personal and constituents' experiences,…

    1,362 views
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