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    Cable and Satellite Television Customer Service

    Cable and satellite television executives testified about their industry’s customer service and billing practices. Senators presented stories from personal and constituents' experiences,…

    1,051 views
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    Unauthorized Wells Fargo Accounts

    Wells Fargo Chair and CEO John Stumpf appeared before the Senate Banking Committee to discuss his company’s settlement with federal officials in which Wells Fargo agreed to pay $185 million…

    20,388 views
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    EpiPen Price Increases

    The chief executive officer of Mylan testified at a hearing on her company’s price increase on its EpiPen, an anti-anaphylaxis injection medication. Lawmakers from both parties questioned Heather…

    11,540 views
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    Cyber Security and Social Media

    Marcus Rogers talked about the risks of cyber footprints and how personal data is collected and used by marketers, government, law enforcement, insurance companies, employers, and others. The “Cyber Security and Social…

    151 views
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    2016 Hearings in Review

    Portions of four notable House and Senate hearings of 2016 were shown: The March 17, 2016, House hearing “Flint, Michigan Drinking Water Contamination” (program ID 406540-1) with commentary by Melissa Nann Burke in a video…

    31 views
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    AT&T-Time Warner Proposed Merger

    Chief executive officers Randall Stephenson of AT&T and Jeffrey Bewkes of Time Warne, Dallas Mavericks owner Mark Cuban, and other telecommunications experts testified at a hearing on possible…

    905 views
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    Privacy, Security and Autonomous Machines, Morning Session

    Specialists talked about consumer privacy and the legal considerations, restrictions, and implications of mass data collection and sharing. They spoke at a Carnegie Endowment for…

    116 views
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    Cyberattacks and the Internet of Things

    Two House Energy and Commerce subcommittees held a joint hearing about the cybersecurity of various everyday electronic and internet-connected devices. Committee members heard from…

    721 views
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    Consumer Debt and Bankruptcy

    Law professors and policy analysts talked about issues relating to consumer bankruptcy and debt. Topics included the criminalization of consumer debt, credit reports, debt collections and…

    112 views
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    Consumer Credit

    Consumer policy experts, academics and former government officials talked about the role of regulation in consumer credit products including payday loans. This event was part of Duke…

    36 views
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    Weekly Presidential Address

    In his weekly address, President Obama highlighted the actions his administration was taking to spur competition in the airline industry, protect consumers, and arm them with the…

    64 views
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    Breaking Through Power Conference, Morning Session

    Author, former independent presidential candidate, and consumer advocate Ralph Nader hosted the Breaking Through Power conference. Speakers during the morning portion of the conference…

    220 views
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    Consumer Financial Protection Bureau Structure

    Yuka Hayashi talked about a federal appeals court’s decision that the Consumer Financial Protection Bureau’s structure is “unconstitutional.” She also talked about the future of the agency.

    237 views
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    Consumer Financial Protection Bureau Structure

    Lydia Wheeler, federal regulation reporter with The Hill, spoke by phone about a federal appeals courtruling the previous day that the structure of the Consumer Financial Protection Bureau…

    166 views
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    Breaking Through Power Conference, Afternoon Session

    Author, former independent presidential candidate, and consumer advocate Ralph Nader hosted the Breaking Through Power conference that was sponsored by the Center for Study of Responsive…

    216 views
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    Online Ticket Sales

    A Senate Commerce, Science and Transportation subcommittee held a hearing on “ticket bot” software, which allows scalpers to purchase tickets in bulk for resale at a higher price to consumers.…

    373 views
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    Ira Rheingold on Federal Debt Collection Rules

    Ira Rheingold talked about the Consumer Financial Protection Bureau’s proposal to overhaul federal debt collection rules.

    271 views
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    National Governors Association Summer Meeting, Cyber Challenges

    National Governors Association Chair Governor Gary Herbert (R-UT) and Vice Chair Governor Terry McAuliffe (D-VA) led a discussion with business executives on threats to states and consumers and how…

    142 views
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    Communicators with Edith Ramirez

    Federal Trade Commission (FTC) Chair Edith Ramirez talked about privacy, data security, and what the government was doing to protect consumers and foster competition in these areas.

    120 views
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    Federal Communications Commission Oversight

    FCC commissioners testified at an oversight hearing on Federal Communications Commission operations. They discussed a range of issues such as consumer privacy rules pertaining to broadband internet service…

    363 views
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