Videos

The D.C. Circuit Court of Appeals heard oral argument in PHH Corporation v. Consumer Financial Protection Bureau, a case that could determine the future of the consumer protection agency created by the Dodd-Frank…

Witnesses testified at a joint hearing on preventing identity theft by reducing the federal government’s use of Social Security numbers.

Federal Trade Commissioner Terrell McSweeny (D) talked about the recent ransomware attack on institutions in some 150 countries. She also spoke about the FTC’s role in protecting consumer…

United Airlines President Scott Kirby and trade organization leaders testified before a Senate Commerce, Science and Transportation subcommittee on the state of airline travel and ways to improve…

Airline industry executives, including United Airlines CEO Oscar Munoz, testified at a hearing on customer service concerns following recent incidents on domestic flights. Members asked…

Telephone lines were open for viewer calls and social media comments on news of the the question, “Is more federal oversight of the airline industry needed?” In response to a recent United…

Chris Lewis and Jeffrey Eisenach talked about Federal Communications Commission Chair Ajit Pai’s plan to revoke Obama administration “net neutrality” rules that requires internet providers…

Richard Cordray testified at a hearing on his Consumer Financial Protection Bureau’s (CFPB) most recent semi-annual reports detailing the agency’s activities. Members questioned Mr. Cordray…

John Breyault talked about financial fraud and the National Consumers League’s push for the 115th Congress to do more to protect consumers.

Laura Keller talked about the findings of a six-month internal investigation of Wells Fargo accounts created without authorization from bank customers. She spoke via video link from New…

Bart Jansen talked about airline passengers' rights and the federal government’s role when it comes to how passengers are treated.

Telephone lines were open for viewer calls and social media comments on the question, “Should Congress do more to protect airline passengers' rights?” The question refers to video made by a United Airlines…

Representative Mike Doyle (D-PA) talked about telecommunications issues, including the recent repeal of Obama administration internet privacy rules, the outlook for net neutrality,…

Jonathan Spalter talked about the internet and telecom industries and legislation passed by Congress that repeals Federal Communications Commission (FCC) consumer privacy rules for internet…

Telephone lines were open for viewer calls and social media comments on a question about new internet privacy rules. Congress recently passed legislation that repeals Federal Communications…

Telephone lines were open for viewer calls and social media comments on the question, “Are you concerned about new internet privacy rules?” The question refers to legislation passed by…

Ali Breland talked about the previous-day House vote on a resolution to repeal Federal Communications Commission (FCC) consumer privacy rules for internet service providers that were put in…

Witnesses that included a victim of an IRS impersonation scam and federal officials testified at a hearing on financial fraud targeting senior citizens. Some of the schemes involved purported sweepstakes winnings,…

Gary Shapiro, president and chief executive officer of the Consumer Technology Association (CTA), talked about the major technology issues facing Congress and the Trump administration. He spoke about…

Cable and satellite television executives testified about their industry’s customer service and billing practices. Senators presented stories from personal and constituents' experiences,…