Washington Journal
Airline Passenger Rights
2007-02-01T09:11:19-05:00https://ximage.c-spanvideo.org/eyJidWNrZXQiOiJwaWN0dXJlcy5jLXNwYW52aWRlby5vcmciLCJrZXkiOiJGaWxlc1wvNjU1XC8xOTY0MDEtMDQtbS5qcGciLCJlZGl0cyI6eyJyZXNpemUiOnsiZml0IjoiY292ZXIiLCJoZWlnaHQiOjUwNn19fQ==Ms. Hanni talked about the rights of airline passengers. She heads a coalition of passengers who were traveling on American Airlines flights #1348, 534, and 1008 from San Francisco to Dallas and were diverted to Austin because of heavy storms in Dallas. The passengers were stranded for over 8 hours with no food or access to bathroom facilities. She and other passengers were on Capitol Hill the previous day to lobby Congress to hold hearings on a Passengers Bill of Rights that would modernize airline industry standards for customer service. She responded to telephone calls and electronic mail.
Ms. Hanni talked about the rights of airline passengers. She heads a coalition of passengers who were traveling on American Airlines flights…
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Ms. Hanni talked about the rights of airline passengers. She heads a coalition of passengers who were traveling on American Airlines flights #1348, 534, and 1008 from San Francisco to Dallas and were diverted to Austin because of heavy storms in Dallas. The passengers were stranded for over 8 hours with no food or access to bathroom facilities. She and other passengers were on Capitol Hill the previous day to lobby Congress to hold hearings on a Passengers Bill of Rights that would modernize airline industry standards for customer service. She responded to telephone calls and electronic mail. close
Ms. Hanni talked about the rights of airline passengers. She heads a coalition of passengers who were traveling on American Airlines flights… read more
Ms. Hanni talked about the rights of airline passengers. She heads a coalition of passengers who were traveling on American Airlines flights #1348, 534, and 1008 from San Francisco to Dallas and were diverted to Austin because of heavy storms in Dallas. The passengers were stranded for over 8 hours with no food or access to bathroom facilities. She and other passengers were on Capitol Hill the previous day to lobby Congress to hold hearings on a Passengers Bill of Rights that would modernize airline industry standards for customer service. She responded to telephone calls and electronic mail. close
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