Airline Customer Service

Airline industry executives, including United Airlines CEO Oscar Munoz, testified at a hearing on customer service concerns following… read more

Airline Customer Service Airline industry executives, including United Airlines CEO Oscar Munoz, testified at a hearing on customer service concerns following recent incidents on domestic flights. Members asked about industry practices and what the airlines represented were doing to improve the overall customer service experience. close

People in this video

  • Robert Jordan Executive Vice President and Chief Commerical Officer Southwest Airlines
  • Scott Kirby President United Airlines
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Airline Customer Service

3,978 Views
Program ID:
427788-1
Category:
House Committee
Format:
House Committee
Location:
Washington, District of Columbia, United States
First Aired:
May 02, 2017 | 9:21am EDT | C-SPAN 3
Last Aired:
May 06, 2017 | 10:00am EDT | C-SPAN RADIO

Airing Details

  • May 02, 2017 | 9:21am EDT | C-SPAN 3
  • May 02, 2017 | 9:33am EDT | C-SPAN 3
  • May 02, 2017 | 11:05am EDT | C-SPAN RADIO
  • May 02, 2017 | 12:20pm EDT | C-SPAN RADIO
  • May 02, 2017 | 1:20pm EDT | C-SPAN RADIO
  • May 02, 2017 | 1:56pm EDT | C-SPAN 3
  • May 02, 2017 | 6:35pm EDT | C-SPAN 3
  • May 02, 2017 | 9:04pm EDT | C-SPAN 1
  • May 02, 2017 | 11:00pm EDT | C-SPAN RADIO
  • May 03, 2017 | 12:35am EDT | C-SPAN RADIO
  • May 03, 2017 | 1:50am EDT | C-SPAN RADIO
  • May 03, 2017 | 2:50am EDT | C-SPAN RADIO
  • May 03, 2017 | 3:28am EDT | C-SPAN 1
  • May 04, 2017 | 8:01am EDT | C-SPAN 3
  • May 04, 2017 | 9:28am EDT | C-SPAN 3
  • May 06, 2017 | 9:59am EDT | C-SPAN 1
  • May 06, 2017 | 10:00am EDT | C-SPAN RADIO
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Airline Customer Service

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