Challenges Facing the Social Security Administration
Kilolo Kijakazi, acting Social Security Administration (SSA) commissioner, discussed challenges facing her agency, such as staffing shortages,… read more
Kilolo Kijakazi, acting Social Security Administration (SSA) commissioner, discussed challenges facing her agency, such as staffing shortages, large backlogs, and improving customer service. She also talked about how the SSA is increasing awareness of the Supplemental Security Income program--which provides payments to seniors and disabled persons who have very limited incomes and few assets--as well as President Biden’s proposal for paid family and medical leave. The Urban Institute hosted this virtual conversation. close
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