Customer Service in the Airline Industry
2000-06-30T17:57:55-04:00https://ximage.c-spanvideo.org/eyJidWNrZXQiOiJwaWN0dXJlcy5jLXNwYW52aWRlby5vcmciLCJrZXkiOiJGaWxlc1wvZDg5XC8yMDAwMDYzMDE4MzkwNzAwMV9oZC5qcGciLCJlZGl0cyI6eyJyZXNpemUiOnsiZml0IjoiY292ZXIiLCJoZWlnaHQiOjUwNn19fQ==Airline industry officials briefed reporters on efforts to improve customer service and examples of newly implemented programs and procedures put in place by individual airlines. They also responded to media questions.
Airline industry officials briefed reporters on efforts to improve customer service and examples of newly implemented programs and procedures put in place by individual airlines. They also responded to media questions.
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