Many Unhappy Returns
2005-04-09T19:59:42-04:00https://ximage.c-spanvideo.org/eyJidWNrZXQiOiJwaWN0dXJlcy5jLXNwYW52aWRlby5vcmciLCJrZXkiOiJGaWxlc1wvN2ZkXC8xODYxMjEtbS5qcGciLCJlZGl0cyI6eyJyZXNpemUiOnsiZml0IjoiY292ZXIiLCJoZWlnaHQiOjUwNn19fQ==Mr. Rossotti talked about his book Many Unhappy Returns: One Man’s Quest to Turn Around the Most Unpopular Organization in America, published by Harvard Business School Press. When he became commissioner of the Internal Revenue Service in 1997 it had the lowest approval rating of any institution in America. During his tenure, he updated technology, changed the bureaucracy to hold managers responsible and shifted priorities to focus on serious tax evaders rather than just easy targets. He was also the first IRS commissioner with no prior experience in tax policy; instead, his background was in business. Mr. Rossotti explained how he implemented sweeping and effective changes in a large government bureaucracy and what he thinks can be done in the future. Following his remarks he answered questions from the audience.
Mr. Rossotti talked about his book Many Unhappy Returns: One Man’s Quest to Turn Around the Most Unpopular Organization in America, publish… read more
Mr. Rossotti talked about his book Many Unhappy Returns: One Man’s Quest to Turn Around the Most Unpopular Organization in America, published by Harvard Business School Press. When he became commissioner of the Internal Revenue Service in 1997 it had the lowest approval rating of any institution in America. During his tenure, he updated technology, changed the bureaucracy to hold managers responsible and shifted priorities to focus on serious tax evaders rather than just easy targets. He was also the first IRS commissioner with no prior experience in tax policy; instead, his background was in business. Mr. Rossotti explained how he implemented sweeping and effective changes in a large government bureaucracy and what he thinks can be done in the future. Following his remarks he answered questions from the audience. close
People in this video
Books
-
Many Unhappy Returns
-
Your purchase helps support C-SPAN
Click here to learn how
C-SPAN.org offers links to books featured on the C-SPAN networks to make it simpler for viewers to purchase them. C-SPAN has agreements with retailers that share a small percentage of your purchase price with our network. For example, as an Amazon Associate, C-SPAN earns money from your qualifying purchases. However, C-SPAN only receives this revenue if your book purchase is made using the links on this page.
Any revenue realized from this program goes into a general account to help fund C-SPAN operations.
Please note that questions regarding fulfillment, customer service, privacy policies, or issues relating to your book orders should be directed to the Webmaster or administrator of the specific bookseller's site and are their sole responsibility.
Hosting Organization
Series
Purchase a DownloadMany Unhappy Returns
-
MP3 audio - Standard
- Price:
- $0.99
Related Video
-
The IRS & Personal Information
Nina Olson talked about taxpayer issues including the quality and cost for various tax preparation services and the pote…
-
Econospinning
Gene Epstein talked about his book Econospinning: How to Read Between the Lines When the Media Manipulate the Numbers, p…
-
Tax Policy
On the filing date for federal income taxes, President bush urged Americans to press Congress to pass his $1.6 billion t…
-
Internal Revenue Service
Witnesses testified about a recent audit of the Internal Revenue Service. Among the issues they addressed were improveme…
-